Stop losing customers before you know they're leaving.Most damage happens in silence.
One unhappy customer. One unanswered review. One competitor gaining momentum. One AI answer that gets your business wrong. By the time sales decline, the damage is done. EchoRank turns every signal into one explainable Reputation Risk Score, so you prevent instead of react.
Reputation rarely collapses. It leaks.
Customers who leave in silence
Most unhappy customers never complain to you. They just stop coming back, and tell others why.
Unanswered reviews
Every ignored review reads like a confession to the next prospect: nobody's watching.
Competitor momentum
A rival quietly outpacing your review velocity is taking tomorrow's customers today.
AI answers that get you wrong
Assistants misdescribe you or skip you entirely, and no one calls to tell you.
Signal droughts
Weeks without fresh feedback isn't calm. It's a blind spot, and the score treats it as one.
Slow escalations
A recurring complaint left unread is a crisis on a schedule.
Every signal in. One number out. Fully explainable.
All signals connected
Public reviews, private feedback, AI visibility and competitor moves feed one spine, nothing lives in a silo.
Explainable by design
Five weighted components, every driver named. A number you can defend in front of anyone, no black box.
Recomputed hourly
The score follows reality, with 7- and 30-day deltas so trend beats anecdote.
Revenue attached
Risk translated into estimated dollars exposed per month, the language decisions actually get made in.
From silent decay to early action.
Edge-triggered alerts
Score crossings, 7-day spikes, new critical signals, delivered with the cause attached, not just a siren.
Prioritized by dollars
Revenue-at-risk turns “we should improve” into “fix this first.”
Drivers, not vibes
The exact reviews, feedback and competitor moves pushing your score, act on them directly.
Proof it's working
Deltas and 90-day history show risk falling as you act, and catch it the moment it climbs back.
The Reputation Risk Score, alerts and revenue-at-risk ship with GROWTH. Competitor momentum monitoring ships with AGENCY. 14-day free trial on both.
See pricing →Know your risk before your customers decide for you.
Two minutes to connect your signals. The score does the rest.