/ GLOSSARY — 18 terms
Every term from the Echorank guides, defined in one place.
How often and how favorably AI assistants (ChatGPT, Claude, Gemini, etc.) mention or recommend a brand.
Recording whether specific AI prompts produce a mention of your brand, over time.
A scheduled review-request send (email or SMS) to a set of customers; Echorank ensures nobody is asked twice.
Any listing of your business name, address, and phone (NAP) on another site.
The share of page content present after JavaScript rendering but absent from the raw HTML — invisible to non-rendering crawlers. Measured by AI Lens.
Comma-separated values; a plain spreadsheet file any spreadsheet app can save.
A single review-request send made through Campaigns; metered monthly per plan.
Google Business Profile: your listing on Google Search and Maps.
Google Search Console: Google's free tool showing your queries, clicks, and indexing status.
Re-sending the same data has no additional effect; duplicates are skipped automatically.
Model Context Protocol: a standard letting AI agents call a service's tools. Echorank exposes one for its API.
Name, Address, Phone — must be identical everywhere.
A tracked service-recovery case for an unhappy customer caught before (or after) they post, routed to a named owner.
Filtering customers by satisfaction before showing them the public review link; prohibited by Google.
Search engine results page.
Machine-readable markup (Schema.org, e.g. LocalBusiness, FAQPage) describing your content to search engines and AI crawlers.
One business workspace inside Echorank; agencies run one per client.
A one-time-shown secret key connecting the browser extension to a specific Echorank account.